
Ordering Policy
Ordering Policy
Clear, predictable terms so you can plan production with confidence — from first quotation through to delivery.
Minimum Order Quantity
Our lowest MOQ starts from 5,000 bottles, letting new brands launch with lower risk. Higher volumes unlock better unit pricing.
Lead Time & Delivery
Standard lead time is 30 days upon confirmation of order. Timelines are confirmed in writing before production begins.
Payment Terms
Payment terms are agreed per project. A deposit is required to lock production slots; the balance is due before shipment.
Customization
Custom merchandise options are available (T&C apply) — flavours, packaging, branding and hardware configuration.
Quotation & Specs
Every order begins with a written quotation covering specifications, quantities, pricing and delivery schedule.
Quality Control
Each batch passes staged QC before packing. Compliance documentation is provided with every shipment.
Shipping
We ship worldwide through vetted logistics partners, with tracking and secure packaging for every consignment.
After-Sales Support
Dedicated account support covers reorders, formulation adjustments and troubleshooting after delivery.
Key Terms Summary
| Item | Detail |
|---|---|
| Minimum Order | From 5,000 bottles |
| Lead Time | 30 days upon confirmation of order |
| Custom Merchandise | Available (T&C apply) |
| Quotation | Written, per project specification |
| Quality Control | Staged QC on every batch |
| Shipping | Worldwide, tracked and securely packed |
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