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Ordering Policy

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How We Work

Ordering Policy

Clear, predictable terms so you can plan production with confidence — from first quotation through to delivery.

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Minimum Order Quantity

Our lowest MOQ starts from 5,000 bottles, letting new brands launch with lower risk. Higher volumes unlock better unit pricing.

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Lead Time & Delivery

Standard lead time is 30 days upon confirmation of order. Timelines are confirmed in writing before production begins.

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Payment Terms

Payment terms are agreed per project. A deposit is required to lock production slots; the balance is due before shipment.

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Customization

Custom merchandise options are available (T&C apply) — flavours, packaging, branding and hardware configuration.

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Quotation & Specs

Every order begins with a written quotation covering specifications, quantities, pricing and delivery schedule.

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Quality Control

Each batch passes staged QC before packing. Compliance documentation is provided with every shipment.

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Shipping

We ship worldwide through vetted logistics partners, with tracking and secure packaging for every consignment.

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After-Sales Support

Dedicated account support covers reorders, formulation adjustments and troubleshooting after delivery.

At A Glance

Key Terms Summary

ItemDetail
Minimum OrderFrom 5,000 bottles
Lead Time30 days upon confirmation of order
Custom MerchandiseAvailable (T&C apply)
QuotationWritten, per project specification
Quality ControlStaged QC on every batch
ShippingWorldwide, tracked and securely packed
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